Director of Counseling Services

DIRECTOR OF COUNSELING SERVICES

Job Summary/Function:

The Director of Counseling Services is responsible for the oversight and development of the Counseling Services function of JFCS.  As a licensed clinician, this position will provide direct supervision to the licensed staff / Registered Intern clinical staff as well as maintaining an active case load are also part of this position. The Director of Clinical Services is a high profile position that is tasked with high accountability, leadership, and the ability to simultaneously work with a great degree of autonomy. Responsible for overseeing and developing the Mental Health Counseling department including hiring, supervision, evaluation and scheduling. Participate in the development, planning and implementation of strategies for program continuation and growth. Provide clinical training to clinical staff and interns. This position must have a positive and supportive attitude toward the agency and its overall success. This position provides both clinical and personnel supervision of the clinical staff. Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills

Accountability: Chief of Behavioral Health Services

Job Qualifications:

• Licensed Clinical Social Worker

• Three to five years of progressively responsible non-profit program management experience

and staff supervision, including expertise transforming clinical staff into a highly functional

team

• Proven experience understanding and demonstrated ability to generate revenues for clinical

services

• Experience and confidence identifying and implementing evidence based practices

• Experience, knowledge and expertise working from a trauma-informed lens with staff, and with individual clients and families

• Program development, evaluation, solid organizational skills, and public speaking

• Strong written and oral communication skills 

• Proficiency in computer skills, especially using Outlook, Word, Excel and customized

Databases, electronic medical records

• Ability to work in and adapt the culture of a multi-cultural, community based organization

• Commitment to maintain confidentiality

• Understanding of the Agency’s mission and culture and the ability to maintain appropriate

boundaries with staff and clients in all circumstances

• Good inter-personal skills, ability to relate well with persons from a variety socioeconomic

and cultural groups.

• Carry out other duties as assigned by the chief of Behavioral Health Services.

Duties and Responsibilities: 

·       Oversight and development of the Counseling Services area to include working with the Finance Department to streamline clinical billing and credentialing

·      Provide the requisite supervision to licensed staff, registered interns, front desk staff

·      Interface with Billing Specialist to optimize billing policies and procedures.

·      Interface with Billing Specialist to make or coordinate data corrections in TheraNest so that claims can be billed

·      Maintain an active case load – up to 10 clients

·      Maintain clinical documentation

Clinical Supervision

·       Individual and team supervision 

  • Superior clinical skills as demonstrated by understanding methods, practices, and therapies beneficial for the treatment of the Agency populations and the ability to communicate and implement the same to subordinate staff. 
  • Exercise sound, objective and informed business judgment based upon ethics and a sole agenda of agency betterment with no hint of personal bias or personal gain. 
  • Participate in the hiring process when necessary and retain personnel 

Clinical Program Planning

·       Ensure that all programs have operational plans that relate to the outcome indicators as well as any other relevant identified information.

·       Ensure staff follow program plans and have the necessary supports to meet their objectives.

·       Assist in the development and implementation of best business practices/models that will ensure programs remain fiscally viable and at the ready for any and all external changes or requirements

Regulatory compliance

·       Maintain current knowledge of all regulations pertaining to the programs

·       Quality improvement 

·       Program outcomes and reporting 

·       Review policies and procedures to ensure compliance

·       Ensure complete compliance with regulatory standards and requirements within the respective programs

·       Participate in PQI process to maintain compliance with county funding and quarterly review of programmatic

Staff Development

·       Ensure evaluations and professional development plans are completed on time and supported.

·       Ensure staff is provided sufficient opportunities for training

  • Development of staff to enable individuals to reach their highest potential 
  • Assess the training needs and coordinate appropriate training in order to meet the needs of the Departments, regulatory agencies and staff.

Internal Representation 

  • Participate in Leadership Council meetings 
  • Participate in other meetings as deemed appropriate by the Chief of Behavioral Health Services

Qualifications

·       Specific training and background in program evaluation, program supervision, program development and implementation 

  • Sensitivity to the service population’s cultural and socioeconomic characteristics 

·       Experience with budget and administration with Mental Health and Substance Abuse

·       Five (5) or more years of clinical experience and progressively increasing administrative experience in the Mental Health or Substance Abuse field. 

Development of New Programs Initiative

  • Work with CBHS to identify service gaps and plan programs and service initiatives to address areas and assist in presenting proposals to funding sources.

·       Work with CBHS to provide strategic planning and development for ongoing programs and new programs

  • Assess the needs of clients and evaluate program functioning relative to those needs. Make modifications of program functioning as necessary in order to meet assessed needs.
  • Ensure special issues which should be areas of focus to include development of formalized programs to address these issues and the development of new programming.
  • Ensure maximization of census by coordinating and providing outreach  efforts of programs to the community referral sources
  • Work with CBHS to development of new programs to enhance the Department

Physical Requirements

·       Light physical activity is required with occasional lifting of objects up to 10 pounds. Work is normally performed in an office setting. Duties will require travel in personal vehicle. 

Education

·       Master’s Degree in Social Work or a Doctoral Degree in a Mental Health field 

·       Florida Licensure required

Required Skills

·       proficiency in Microsoft Word, Excel, PowerPoint, TheraNest

Training Requirements

All JFCS mandatory training

Job Category: Counseling
Job Type: Full Time
Job Location: Sarasota

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